Frequently Asked Questions

What types of baked goods do you offer?

We offer a wide variety of baked goods, including cakes, cupcakes, cookies, cheesecakes, pies, brownies, blondies, muffins, and pastries. Our bakery excels in custom, fresh, handmade, and high-quality treats for all occasions.

Are all your baked goods made fresh?

Yes! All of our items are made-to-order to ensure you receive the freshest and most delicious treats possible. We do not keep pre-made items in stock, so everything is crafted just for you.

Do you offer custom cakes or special orders?

Yes! We specialize in custom cakes for weddings, birthdays, anniversaries, baby showers, and other celebrations. You can choose from a variety of flavors, fillings, and designs to make your cake unique. Please contact us at least two weeks in advance to ensure availability.

What types of cakes do you specialize in?

We specialize in buttercream cakes with beautiful, handcrafted designs. While buttercream is our focus, we can include simple fondant accents upon request to enhance your cake’s design.

Do you have gluten-free, vegan, or allergen-friendly options?

Yes, we offer gluten-free, vegan, and nut-free baked goods. While we take every precaution to avoid cross-contamination, our bakery is not a certified allergen-free facility. Please let us know about any specific dietary restrictions when placing your order.

Can I place a large order for an event?

Of course! Whether you need baked goods for a corporate event, wedding, or party, we’ve got you covered! Please contact us at least two weeks in advance to ensure we can meet your needs.

Do you offer wedding cake tastings?

Yes, we offer wedding cake tastings by appointment only in Fairfax, VA. During the tasting, you and a guest can sample a variety of flavors and discuss design options with our team to create your perfect wedding cake. Please contact us to schedule your tasting.

How far in advance should I book my wedding cake?

We recommend reaching out at least 3-6 months in advance to book your wedding cake to ensure availability. Popular dates can fill up quickly, so the sooner you inquire, the better chance we have of accommodating your desired date.

Can you accommodate last-minute rush orders?

We understand that sometimes you need baked goods in a hurry! For last-minute rush orders, please call us directly at 571-200-0903 to check availability. While we cannot guarantee fulfillment, we will do our best to accommodate your request.

What payment methods do you accept?

We accept all major credit cards, debit cards, cash, and checks. Invoices must be paid 100% in advance, so if you plan to pay by cash or check, please plan accordingly in order to drop off payment before the completion of your order.

Do you offer gift certificates?

Yes, we offer gift certificates! They make the perfect gift for any occasion, and can be redeemed for any of our products. Please contact us to order a gift certificate.

What is your cancellation and refund policy?

For custom orders, cancellations must be made at least 4 weeks in advance for a full refund. Refunds less than 4 weeks before your event are issued on a case-by-case basis. Deposits for wedding cake orders are nonrefundable.

Is there a minimum order requirement?

The minimum order for a custom cake is $125. For other items, such as cookies, cupcakes, or pastries, a minimum of one dozen is required per order.

Where are you located, and what are your hours of operation?

We are located in Fairfax, Virginia, and proudly serve the DC metro area. Please contact us to schedule a pick-up or tasting appointment, as we do not have a storefront; our local address for order pick-ups and wedding cake tastings is 12130 Banbridge Ct, Fairfax, VA 22030.

Do you offer delivery?

Yes, we offer delivery; fees may vary based on your location.

What is the best way to transport a cake after pick-up?

To ensure your cake arrives safely, place it on a flat surface in your vehicle, such as the floor or the trunk, rather than a car seat. Keep the cake box level and secure it to prevent sliding during transit. If possible, use a non-slip mat or towel underneath the box for added stability. Avoid placing the cake in direct sunlight or near heat sources, and set your car’s air conditioning to a cool, stable temperature. Drive carefully, avoiding sharp turns and sudden stops.

Do you offer shipping for non-local customers?

Yes, we offer shipping for select items to customers who are not local. Our shippable items include cookies, brownies, and certain pastries. Please contact us for more details and shipping options.

How can I stay updated on new products and special promotions?

Follow us on social media and sign up for our email newsletter to stay informed about new products, seasonal specials, and exclusive deals. We’re on Instagram and Facebook @badensbakery.

How can I contact you with more questions?

You can reach us by email at info@badensbakery.com, by phone at 571-200-0903, or through the contact form on our website. We’re here to help and look forward to hearing from you!